Return & Exchange

Exchanges

Conversion requests must be made within 7 days after receiving the order for goods
Enter the exchange item and the new color or size in your email to the customer service.
The items must be in new condition and unworn as may be withdrawn.
Availability of replacement item is not guaranteed. They are after the completion of exchange processing receive an email notification.

Return Policy

Please contact us first before you must return the goods to us, our customer service to you within one working day is returned. If it irremediable defects with the items, you can add them. For change or refund back to us If you select returns for refund, please contact our customer service for return address.

1 . Please make sure the size is right, when you order online. If you choose wrong size of shoes, you should pay the two-side shipping costs if you want to return for change. If you do not make sure what size you wear, please check size list on the website.

. 2 Please make sure the address is correct and complete. If the package be returned to us as undeliverable by the incorrect or incomplete address, you should re-end for delivery Pay. Please send faulty goods back not without discussing with us. It is very hard for us to handle a package without any necessary order information. Please confirm all items are included in the original packaging.

. 3 Please make sure that the phone number is correct when you place the order, if the package arrived and target for delivery, but you are not at home, the courier will. With telephone number in conjunction
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